Sells, Answers and Handles Returns,
24/7
An AI assistant for your Shopify store that finds products (even by part number) and takes claims with photos.
Kartwise Assistant
● Online
Lizzy™ Chic Blazer
$90.00Kartwise Assistant
● Online
Your Customers Have Questions.
Most Go Unanswered.
Every unanswered question is a lost sale. Kartwise fixes that — automatically.
Customers leave because they can't find what they want
They type in your search bar, get irrelevant results, and bounce. Kartwise understands natural language — "gift for mom under $100" — and shows the right products instantly.
You spend hours answering the same questions
Returns, shipping times, product details — your team answers these on repeat. Kartwise answers the common ones automatically, 24/7, without you lifting a finger.
Sales opportunities disappear after hours
Half your traffic comes when your team is offline. Kartwise is always on — qualifying customers, recommending products, and closing sales at 2am.
Live the Same Day
Install it yourself. Kartwise sets itself up from your store.
Install
Add Kartwise from the Shopify App Store and approve the permissions it needs.
Auto-setup
Kartwise reads your products, pages and policies, and creates starter FAQ entries for you.
Go Live
Add the chat widget from your theme editor and start answering customers in minutes.
Rather have us set it up? Talk to our team.
What You Get Out of the Box
What every Kartwise store gets from day one.
Works With the Tools You Already Use
When a customer needs a human, Kartwise hands off to your support team with the conversation so far, so nobody has to repeat themselves.
Built in
Connected for you · Starter and up
After the Sale, Too
- Claims with photos. Customers report damaged, missing or wrong items, or ask for a return, refund or warranty. They get a claim reference and can ask the chat for updates.
- A claims inbox in your admin. Status, notes, photos, a redacted chat transcript and an activity log, plus a block on the Shopify order page.
- Returns and refunds from the claim. Create a Shopify return, approve or decline it, and refund with an exact preview. Your staff approve every refund; the AI never promises one.
- Works with Shopify Flow. Claims are tagged on the order and can trigger your own automations.
Growth plan and up.
Ready to Stop Losing Sales to Unanswered Questions?
Install Kartwise free from the Shopify App Store and have your AI assistant answering customers the same day. Upgrade only when you need more.