Everything Your Store Needs,
Built Into One Assistant
KartWise is more than a chatbot. It's a complete AI sales and support layer for your Shopify store — product search, FAQ automation, human handoff, and analytics, all in one place.
AI Chat Assistant — Always On
Your store gets a smart chat widget that customers use to ask questions, find products, check return policies, and get personalized help — automatically, without you lifting a finger. Works 24/7, in natural language.
Smart Product Search
When a customer describes what they want, the AI finds matching products from your catalog and shows them right inside the chat — with images, prices, and buy links. Understands concepts like "gift for mom" or "waterproof jacket for hiking."
Multiple AI Personalities
Pick a tone that matches your brand: Friendly & Professional, Enthusiastic, Personal & Empathetic, Product Expert, Interactive Quiz Host, or dedicated Order Tracker. Your assistant speaks in your voice.
Your Own FAQ & Knowledge Base
Add answers to your most common questions once, and the AI uses them to answer customers automatically. Add, edit, or delete entries from your dashboard — no coding. Link your existing Shopify pages (About Us, Shipping, Returns) so the AI can reference them.
Automatic Store Setup
When you go live, KartWise reads your store and sets itself up: scans your products, detects your industry, reads your Shopify policies, and automatically creates starter FAQ entries. You're live in minutes, not weeks.
Handoff to a Human Agent
When a customer needs more help than the AI can provide, the chat hands off smoothly to your existing support team. Supports Shopify Inbox, Tidio, Zendesk, Gorgias, Intercom, Crisp, and LiveChat.
Quick Action Buttons
Add one-click shortcut buttons inside the chat so customers can instantly start common flows: "Find me a product," "Take the product quiz," "Talk to a human," or "Track my order." You choose which appear.
Analytics Dashboard
See exactly how customers use your chat: total conversations, which products they ask about most, what questions they're asking, how long conversations last, and a full chat history browser. Export everything to CSV on Pro.
GDPR & Privacy — Built In
Customer data is deleted automatically when your store offboards. No data shared across stores. Conversation cleanup is handled for you. Security headers, encrypted tokens, and full GDPR webhook compliance included.
An Assistant That Speaks Your Brand
Choose from six AI personalities so your assistant sounds exactly like your store.
Friendly & Professional
Warm but business-like — great for general retail
Enthusiastic
Bubbly and energetic — perfect for lifestyle brands
Personal & Empathetic
Caring and human-feeling — ideal for wellness or gifting
Product Expert
Focused on helping customers pick the right item
Interactive Quiz Host
Walks customers through a guided product quiz
Order Tracker
Dedicated to answering "where is my order?" questions
The Real Business Impact
What changes when your store has an AI assistant working around the clock.
❌ Without KartWise
✅ With KartWise
Want to See It on Your Store?
Book a free demo and we'll walk you through exactly how KartWise would work for your products and customers.
Book a Free Demo →